This Privacy Policy explains how Starveil Solutions handles personal information when you visit starveilsolutions.cn or contact us about a project. Last updated: 11 October 2026.
Who we are
Starveil Solutions, Foshan, Guangdong, China. Contact: [email protected].
Information we collect
When you submit the project enquiry form or email us, we receive the details you provide — such as your name, company, email address, phone or WhatsApp number, project location and any drawings, BOQs or files you attach. Our web server also records standard technical logs (IP address, browser type, pages requested) for security and troubleshooting.
How we use it
We use enquiry information only to review your project, reply to you, prepare proposals and manage the resulting business relationship. We do not sell personal information and we do not use it for third-party advertising.
Legal basis
Where the EU/UK GDPR applies, we process enquiry data to take steps at your request before entering into a contract and on the basis of our legitimate interest in responding to business enquiries.
Cookies
This site uses only functional cookies needed for it to work and to remember your consent choice. We do not run analytics or marketing trackers. See our Cookie Policy for details, and use “Manage consent” in the footer to change your choice at any time.
Third-party links
If you choose to contact us through the WhatsApp link, your message is processed by WhatsApp under its own privacy policy.
Sharing and transfers
We share project information only with partner factories or service providers when needed to prepare or fulfil your project, under confidentiality. Because we operate from China and serve international clients, your information may be processed outside your country.
Retention
We keep enquiry and project correspondence for as long as needed for the enquiry or project and for our legal and accounting obligations, then delete it.
Your rights
Depending on where you live, you may request access to, correction of or deletion of your personal information, or object to its use. Email [email protected] and we will respond within a reasonable time.